Terms and conditions

Welcome to the Allerton website which is owned and operated by Allerton. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. We may update and change our site from time to time to reflect changes to our users' needs and our business priorities. Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.

We are the owner or the licensee of all intellectual property rights on our site, and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off a copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

 

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or

  • use of or reliance on any content displayed on our site.

  • In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will only use your personal information as set out in our Privacy Policy.

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. We both agree to the exclusive jurisdiction of the courts of England and Wales.

 

Privacy notice

The privacy and security of your information is important to us. This notice is to inform you what data we hold about you and why, what we do with that data, and informs you of your rights regarding the personal information we hold under current data protection law.

Allerton Group LLP, registered at 49 Clarendon Road, Watford, WD17 1HP is the Data Controller of the information of the information covered by this privacy notice.

This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy notice aims to give you information on how we collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Allerton will store and process personal data related to our website users for referrals, whistle-blowing concerns, complaints, compliments and any other general enquiries. Personal data held in relation to these enquiries include:

  • your name, contact telephone number, email address, home address;

  • enquiry details;

We process personal data with your express consent to respond to any comments or complaints we may receive from you, and/or in accordance with our legitimate interests including to investigate any complaints received from you or from others, about our website or services.

We will also store personal data related to our website users to help us select services or materials for inclusion on the Website that may be of interest to our customers. Personal information in relation to this service include:

  • internet browser, IP address and operating system;

  • information related to the browser or device you use to access our website.

We obtain data directly from you via our website.

Our website may contain links to other sites that may request additional information from you. We are not responsible for the privacy practices or the content of other web sites to which link from our site.

No sensitive data types are collected or processed. No automated profiling or decision-making on data subjects will take place.

What we do with the data

Information collected by us will only be used to communicate with our customers. We will use your personal information to:

  • monitor use of our websites and online services. We may use your information to help us check and improve our services and websites, both online and offline, in accordance with our legitimate interests;

  • communicate with you about the enquiries you have submitted with your consent;

  • gain feedback from our customers, in order to improve our services.

 

Any details we do retain will be stored in secure systems in line with the data protection principles of integrity and confidentiality.

Your details may be passed on third parties, but that is not for any purposes other than the purposes mentioned above.

Categories of third parties are as follows:

  • we may pass your information to third parties who help us to maintain, administer or develop the website but, if so, that information is only given to those third parties for that limited purpose. We also monitor traffic patterns and usage of our website to help us improve our website design and layout.

  • we may engage third parties to help carry out marketing and promotional communications.

  • we may disclose your personal information to government bodies and law enforcement agencies to comply with any legal obligations, or to protect the rights, property or safety of our staff, our company or others.

As long as you have an outstanding enquiry with us, we will consider you to be an active customer and will retain your personal data outlined above. However, should you wish to have any personal data erased, you may invoke your rights as described in the section below.

We recognise the rights of the data subject in regard to this data processing. As a data subject, you have:

  • the right to access personal data held, and to portability, by requesting a copy of the information held.

  • the right to rectification should any errors be noticed.

  • the right to erasure, by requesting that we delete your data held at any time, should that data no longer be necessary for us to keep.

  • the right to restrict processing, e.g. by asking us not to send marketing communications with you.

  • the right to be informed once the erasure, rectification or restriction has been actioned.

  • the right to lodge a complaint with the supervisory authority (The Information Commissioner’s Office).

Should you wish to invoke any of your rights, or have any queries about the information we hold about you, please contact us by one of the methods below:

Email: dpo@allerton.co.uk

Post: Data Protection Officer, Allerton, 49 Clarendon Road, Watford. WD17 1HP.

Tel: 0203 475 0588

 

Our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

 

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

If you have any questions or concerns about cookies or your privacy when using the Site, please contact us at dpo@allerton.co.uk.